Articles
Expert perspectives on technician retention, recruiting, training, and fixed operations leadership — from Anthony Calhoun, 25-year ASE Master Technician and author of “Why Techs Leave and How to Keep Them.”
How to Retain Automotive Technicians
The real reasons your best techs leave — and the culture, pay, and support changes that make them stay.
Why Do Mechanics Quit? An Insider's Answer
A 25-year industry veteran breaks down what actually drives technicians out the door — and it's not just money.
The Automotive Technician Shortage Is Real
The industry needs 76,000 new techs per year. Here's why retention is the fastest fix for your empty bays.
Flat Rate vs Hourly: Which Pay Plan Works?
Pros, cons, and the real math behind each technician pay structure — from someone who's lived both.
How to Train Automotive Technicians
Structured training and mentorship that turns B-techs into A-techs — and keeps them at your shop.
Build a Career Path for Your Technicians
Techs who can't see a future at your shop will find one somewhere else. Here's how to build visible progression.
Service Advisor vs Technician Conflict
The friction between the desk and the bay costs you money every day. Here's how to fix it.
How to Reduce Technician Turnover
A proven framework to stop the revolving door — from recruiting through retention.
Technician Burnout: Causes and Solutions
Your best techs are burning out. Here's what's causing it and how leadership can fix it.
Dealership Technician Retention Strategies
Enterprise-level retention tactics built specifically for the dealership service department.
AI Automotive Diagnostics for Shops
How AI diagnostic tools impact shop efficiency, technician productivity, and retention. A practical guide for shop leadership.
The First 90 Days: How to Onboard a New Technician
More technicians leave within 180 days than most shops can count. Here's the onboarding playbook that keeps new hires from walking.
Why Technicians Feel Invisible in Your Dealership
Technicians do the hardest work but get none of the applause. Here's why that's destroying your shop from the inside.
How to Build a Hustle Culture in Your Auto Shop
Hustle culture isn't about pressure — it's about creating conditions for excellence. Here's how to build a shop where techs want to produce.
Ready to Fix Your Retention Problem?
These articles scratch the surface. Anthony works directly with Fixed Ops leaders to implement retention systems that actually work.
Book a Free Discovery Call